RETURN & REFUND POLICY

PLEASE READ CAREFULLY

WE DO NOT HAVE TO GIVE YOU A REFUND IF YOU CHANGE YOUR MIND ABOUT A PURCHASE - SO PLEASE CHOOSE CAREFULLY.

OF COURSE IF THE PRODUCT YOU HAVE PURCHASED IS NOT FIT FOR PURPOSE (FAULTY) WE WILL PROVIDE A REMEDY AS REQUIRED BY THE CONSUMER GUARANTEES ACT.

AS SOON AS YOUR PARCEL IS DELIVERED PLEASE OPEN. YOU HAVE 3 DAYS TO NOTIFY US WITH ANY ISSUES. 

PLEASE PROVIDE YOUR NAME, ADDRESS AND ORDER INFORMATION SO WE CAN DO OUR BEST TO RECTIFY.

 

CONTACT US BY EMAIL seasonalcharmbydmcb@yahoo.com  in the subject header write FAULTY order and provide pictures of any damage AND ANY OTHER INFORMATION YOU FEEL WOULD BE BENEFICIAL.